Synertech can provide you with a formal business and system study by analyzing your operations and needs. This will outline your specific computing requirements and recommend the right combination of technologies.
The first step in developing a mobile solution begins with defining the scope of the effort, identifying the operational objectives you want to achieve, and reviewing the applicable business and technology options.
Why: To consider all applicable options and clearly understand the business needs and direction.
Synertech can provide you with complete interface and mobile application functional specifications, which illustrate reports, file interfaces, display screens and performance expectations. Our broad product line offers many device options and accessories.
Your desired business rules and system interfaces should be documented. Hardware selection should involve the end-users and take into consideration your work environment, input references, and networking requirements. Performance requirements and measurements for determining the success of the project should also be identified.
Why: To clearly understand and agree on the implementation approach. The design and selected components need to match your requirements and objectives.
Since Synertech's primary expertise is in the development of RFID systems, we can provide you with experienced project management and development resources for your project. Depending on your needs, we can handle all aspects of development or supplement your resources. Ongoing status reports are also provided to help you plan accurately.
This step begins by identifying tasks and assigning resources, particularly those requiring critical skills. Key deliverables and milestones are determined. Prototype and live field testing can provide valuable experience that can be used to improve the system prior to rollout.
Why: Using the right resources and following proven approaches will increase the probability of success and minimise lost time and effort.
Synertech can provide you with implementation planning and logistics assistance, gained from experience.
An implementation plan needs to be developed which coordinates the integration effort involving the rollout of the software, communication systems and hardware components.
Why: Considering all solution components can prevent unnecessary delays in your rollout. Synertech’s experience in handling installations can ensure a smooth implementation.
Using a variety of media, Synertech can design a complete training package and administer your entire program. Alternatively, Synertech can deliver train-the-trainer sessions and offer guidance to your in-house staff in creating a programme that’s best for you.
Why: Effective training is necessary for a successful rollout. Training allows you to realize the full benefits of the system and increase user acceptance and productivity.
Synertech offers phone support, on-site consultative service, warranty programs, repair service, spares management and web- and phone-based supply sales to support your help desks and operations. A support plan should identify the staffing, equipment and processes to sustain your operations. A complete plan should address system upgrades, backup and recovery, service plans, problem escalation and help desk support.
Why: Your solution will quickly become a mission-critical part of your business and is beneficial only when operational. To keep your operations running smoothly you need the appropriate resources — from equipment spares to help desk support.