RFID Technical Support & Maintenance
Synertech strives to ensure that all RFID-based solutions designed and delivered by the company operate at unsurpassed levels of reliability and performance as defined by the ability to create business benefit and measurable value for the client in areas such as return on investment, increased operational efficiencies, enhanced productivity and improved profitability.
This commitment is reinforced by a comprehensive portfolio of professional consultancy, technical support, maintenance and warranty, and training services that are made available to clients according to a range of flexible and cost-effective engagement options and service level agreements (SLAs).
Synertech’s professional consultancy and after-sales services are designed to provide a single-point of contact and direct accountability across all the non-negotiable elements that constitute the provision and ongoing use of a reliable and successful business solution.
These elements are addressed through the following services:
Backed by a combined total of more than 50 years of first-hand experience in RFID and related technology, the Synertech consultancy team provides a comprehensive range of expert RFID and information technology (IT) consulting services based on disciplines such as business analysis, systems architecture, systems engineering, software programming and project management. These and other expert skills are harnessed to ensure that the design and implementation of any solution meets specific operational requirements and business objectives set by the client.
All components, products, peripherals and specialised equipment supplied by Synertech as part of a turnkey business solution are covered by a 12-month warranty on materials and workmanship from the date of delivery.
Additional hardware warranties could be offered with back-to-back agreements with manufacturers or other approved suppliers.